Privacy policy

Privacy Policy

Effective Date: November 7, 2026

At Devik Truck Trailer Repair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website, https://deviktrucktrailers.com.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Payment and transaction information
Order history and purchase details
Device information and website browsing activity

2. How We Use Your Information

We use the information collected to:

Process and fulfill customer orders.
Communicate order confirmations and shipping updates.
Provide customer support.
Process payments and refunds.
Improve our website and customer experience.
Prevent fraudulent activities and unauthorized transactions.
Comply with applicable legal requirements.

3. Sharing Your Information

We may share your information with trusted third-party service providers when necessary to operate our business, including:

Shopify, which powers our online store.
Payment processing providers.
Shipping and delivery companies.
Website analytics and security providers.

We only share information as reasonably necessary to provide our services and fulfill our business obligations.

We do not sell your personal information for money.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your shopping experience, remember your preferences, understand website traffic, and improve website performance.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Payment Security

Payments made through our website are processed by secure third-party payment providers. We do not intentionally store complete payment card details on our own servers.

6. Data Protection

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to your personal information.
Request corrections to inaccurate information.
Request deletion of your personal information.
Opt out of certain data processing activities.
Withdraw consent where applicable.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. We encourage customers to review their privacy policies.